24x7 Persistent Streams will utilize a Fallback image or video interstitial/slate of your choosing should they go offline.


We support one or more Videos in a loop, or one single image.

  1. Upload your desired slate(s) to your Global Media Library, found here:
  1. Find your Default Player Preference (or Create one) here:
  1. Select to "Edit" the Default Player Preference
  2. Click Player Configuration > Click "Assign Slates" under the "Media interstitials for Offline Events" subhead
    • Then select the media you uploaded to your Global Media Library